Shipping Policy

When Can I Expect My Package to Arrive?

All orders are shipped from our warehouse within 1–3 business days after the order is placed. Delivery usually takes 10–12 business days after shipment, depending on carrier availability and the destination.

We apologize for any delays that may occur due to customs clearance, inspections, or delays caused by the shipping carrier.

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How Can I Track My Order?

You will receive a tracking number in your shipping confirmation email. You can use this tracking number to track your order through 17TRACK.

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Which Countries Do You Ship To?

We currently ship worldwide. If logistics are not available for a particular country, we will notify you promptly and discuss options for modifying your order.

For further information, please contact us at support@.com.

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How Can I Change My Shipping Address?

Shipping address changes can only be requested on the day the order is placed, between 9:30 AM–12:00 PM and 1:30 PM–6:00 PM (GMT+8).

Please submit your address change request to support@.com.

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Can I Use a Different Shipping Address From My Billing Address?

Yes, you can use a shipping address that is different from your billing address.

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How Are Orders Shipped?

Orders are processed on business days. Orders are not processed on public holidays.

Orders placed on Saturday or Sunday will be processed and shipped on the following Monday.